Al-Juffali Air Conditioning & Home Appliances Co. (JAHACO)
1. Introduction
Al-Juffali Air Conditioning & Home Appliances Co. (JAHACO) is committed to protecting the privacy of its customers’ personal data in accordance with the Saudi Personal Data Protection Law (PDPL). This Privacy Policy explains how we collect, use, and protect your data when you use our website.
2. Data We Collect
We may collect the following types of personal data:
- Full name
- Phone number
- Email address
- Physical address
- Order and transaction details
- Website usage and browsing data
3. Purposes of Processing
We process your personal data for the following purposes:
- To fulfill and manage orders and services
- To communicate with you regarding your requests and customer support
- To improve user experience and website performance
- To comply with legal and regulatory obligations
4. Legal Basis for Processing
We process personal data based on:
- Your explicit consent
- The performance of a contractual obligation
- Compliance with a legal obligation imposed on us
5. Data Subject Rights
Under the Saudi Personal Data Protection Law, you have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your data when legally permissible
- Withdraw your consent at any time
- Submit a complaint to the competent authority
6. Data Retention
We retain personal data only for as long as necessary to fulfill the stated purposes, contractual requirements, or legal obligations under Saudi law.
7. Data Sharing
We do not share your personal data except:
- With authorized service providers within the Kingdom of Saudi Arabia
- When disclosure is required by law or regulatory authorities
8. Cross-Border Data Transfers
Personal data will not be transferred outside the Kingdom of Saudi Arabia except in accordance with the controls and requirements issued by the competent authority and after fulfilling all regulatory conditions.
9. Data Security
We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
10. Competent Authority
The competent authority for personal data protection in the Kingdom of Saudi Arabia is:
Saudi Data & AI Authority (SDAIA)
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
support-jahaco@eajb.com.sa
